BakeryOS — The operating system for custom cake businesses

Sound familiar?

The hard part was never
the baking.

It's the forty small things around it. By Friday you're not running a bakery. You're running a search party.

You're not disorganized.
Your orders just live in eight different places.

Every one of these is someone waiting on you. Some of them don't wait.

Instagram DM

How much for a 3-tier?

Unread · 6 hours. Asking around.

Text message

Can we move pickup to 3pm instead?

Read · written down nowhere

Facebook Messenger

Sent 4 more inspo photos 📸

Saved... somewhere

Email

Deposit invoice — still unpaid

Sent 9 days ago

Order form

New submission · wedding, 200 guests

Notification buried at 11:41pm

On the counter

Sarah — choc buttercream
40 ppl — Sat?? call back

Under the flour tin. Probably.

Meet your AI Bakery Assistant

The employee who never
misses a message.

It sits inside your Instagram, Facebook, WhatsApp, texts and website. Someone asks about a birthday cake at 11:40 on a Saturday night — they get a warm, useful reply in seconds, not on Monday.

It sounds just like you, because we train it on your bakery. We teach it your prices, your flavours, your lead times and your rules.

Chloe Patisserie Ambrosia

Hi! I’m Chloe, Patisserie Ambrosia’s virtual cake assistant. Beautiful inspiration photo — and happy anniversary! August 26 is open. What flavour were you thinking?

It works to your rules. You decide what the assistant handles on its own and what waits for you — pricing, lead times, the questions only you should answer. It takes the back-and-forth. You keep the judgement calls.

While you're decorating, it's

Answering your most-asked questions
Checking the date is even available
Asking servings, flavour and finish
Recording allergies, properly
Collecting every inspiration photo
Reading those photos for style cues
Suggesting the right finish
Booking the consultation in your calendar
Capturing name, number and email
Politely handing over anything unusual

Every conversation stays visible to you. Step in whenever you like — the assistant steps back.

However they reach out

Customers order their way.
You get it one way.

Nobody should be forced to fill in a form to buy a birthday cake. Let them message where they already are — BakeryOS brings it all to one place.

Instagram DM

do you do 150 servings?

Facebook Messenger

nut allergy — ok?

Text message

is fondant extra?

Website live chat

is Aug 26 open?

Order form

name · date · servings

Email & phone

quote for a wedding?

BakeryOS

Powered by agentic24

EJ

Emma Johnson

Instagram · 10:47 PM

New inquiry

Occasion

Anniversary

Date

Aug 26, 2026

Servings

150

Flavour

Vanilla almond

Finish

Fondant ✓

Tiers

Three

Allergies

None

Pickup

2:00 PM

Inspiration

1 photo attached

Ready for your consultation

Every message · one organized order

No website? Only a Facebook page? Only a sticky note? That's fine. BakeryOS builds around what you already have — and quietly adds what's missing, including a beautiful site, live chat, texting and order forms, if you want them.

One place

Your whole bakery,
in your apron pocket.

Open one app and see exactly where every cake stands. No hunting. No screenshots. No "which app was that in again?"

Every customerTheir cakes, their notes, their history — going back years.

Every inspiration photoAttached to the right order instead of buried in a DM.

Every paymentDeposits, balances and who still owes you what.

Every conversationRead the full thread before you pick up the phone.

Today's workWhat's baking, what's decorating, what's getting picked up.

Wednesday, 26 August

Today

OrdersMessagesPayments

Emma Johnson

Anniversary · 3 tier · 150

4:00pm

Deposit due

Janet Hajjar

Birthday · Lightning McQueen

Pickup 2pm

Paid in full

The Delgado wedding

4 tier · buttercream · 200

Sat

In production

Marcus Webb

Corporate · logo cake · 60

New

Consultation booked

One clear journey

Seven stages.
Three move themselves.

Follow one cake from her first message to her Google review. The four stages that need you each match something you're already doing — picking up the phone, starting the bake, boxing it up, handing it over. You're not updating software. You're just working.

Tap any step to move Emma's cake along →

Seven stages is the default for custom cake orders. Rename them, add one, drop one — the pipeline is built around how your bakery already works.

Stage I · New lead

She messaged at 10:47pm. Her card was open at 10:47pm.

Website form, live chat, text or Instagram — the inquiry becomes an order card on its own, before anyone has touched it. This board is your morning to-do list. If a card is still sitting here by the afternoon, nobody has called her yet.

Moves on its own

Quietly, in the background

The follow-ups you never
get around to.

You already know these should happen. Now they just happen.

Quotes go out in a tap

The template arrives pre-filled with everything the assistant captured. Add your price and send it with a Stripe link — you never leave BakeryOS to get paid.

Deposits get paid

A gentle reminder goes out until the deposit lands, so you're not the one chasing money.

Reviews arrive

Every happy customer is asked for a Google review at the moment they're most likely to leave one.

Quotes don't go cold

If a quote goes quiet, the customer hears from you again — warmly, and without you remembering to.

Nobody no-shows

Consultation reminders go out the day before and the morning of. Your tasting table stays full.

Customers stay updated

Confirmed, in production, ready for pickup — they're told at each step, so they stop asking.

What actually changes

Same cakes.
Different week.

Nothing about the cakes changes. What changes is everything around them — the waiting, the chasing, answering the same question across four different apps. That's ten or fifteen hours of your week, and the orders that quietly go to whoever replied first.

Thu 11:41pm

Seen at 7am. They'd booked someone else.

Answered in thirty seconds, in your voice. They book with you.

Fri 9am

Four apps open. Three questions still unanswered.

Every question answered while you slept. They know exactly what happens next.

Fri 2pm

A message you meant to answer. Never did.

Nothing waits on you remembering. Nobody is left hanging, and nobody quietly leaves.

Sat 6am

"Did they say nut allergy?"

On the order since the first message. Nobody decorates from memory.

Sun

Catching up on admin. All day.

Off. Actually off. The phone stays in the other room.

And the best part: they're your hours.

Back into the cakes. Back into the business. Back into an evening that actually ends.

More cakes.
Less chaos.

A customer messages you

Your assistant replies instantly

It reads the inspiration photo

You get one organized order

The hard part was never
the baking.

The employee who never
misses a message.

While you're decorating, it's

Customers order their way.
You get it one way.

Your whole bakery,
in your apron pocket.

Seven stages.
Three move themselves.

She messaged at 10:47pm. Her card was open at 10:47pm.

The follow-ups you never
get around to.

Quotes go out in a tap

Deposits get paid

Reviews arrive

Quotes don't go cold

Nobody no-shows

Customers stay updated

Same cakes.
Different week.

Your next order shouldn't depend on remembering to reply.

The hard part was neverthe baking.

The employee who nevermisses a message.

While you're decorating, it's

Customers order their way.You get it one way.

Your whole bakery,in your apron pocket.

Seven stages.Three move themselves.

She messaged at 10:47pm. Her card was open at 10:47pm.

The follow-ups you neverget around to.

Quotes go out in a tap

Deposits get paid

Reviews arrive

Quotes don't go cold

Nobody no-shows

Customers stay updated

Same cakes.Different week.

Your next order shouldn't depend on remembering to reply.

The hard part was never
the baking.

The employee who never
misses a message.

Customers order their way.
You get it one way.

Your whole bakery,
in your apron pocket.

Seven stages.
Three move themselves.

The follow-ups you never
get around to.

Same cakes.
Different week.